About us

Our foundations 

Established in Scotland in 1990,  Key FM is the longest-running facilities management consultancy in the UK.  From our roots in the historic village of Doune (pictured here) our arena of operations expands over 20 countries and 3 continents. Keystone is the technology arm of the Key FM family, built upon generations of experience and a proven track record in the Facilities Management sector.

Years' Experience


Professional body partnerships

Our Mission

More than any business, Key FM has helped establish FM as a professional discipline worldwide. Between them Key FM CEO and CIO, Stan and Gordon Mitchell chair several global FM professional associations and groups.  Stan is currently leading development of international standards in Facilities Management through his Chairmanship of the ISO TC 267 Committee.

In the tradition of Key FM, Keystone is committed to innovation and spearheading improvements in the workplace and built environment through effective and insightful technology solutions. 

Our people 

Our team of experts is dedicated to improving the workplace through intelligent technology. Find out more about what drives them here.

James Samuels, Chief Executive Officer

With a background of building a successful enterprise B2B SaaS business, James leads strategy and delivery of  predictable and sustainable growth.

Gordon Mitchell, Chief Evangelist

Focused on blending technology and operations to optimise business process. Gordon is passionate about using technology to improve workplace environments. 

Stan Mitchell, Key FM CEO

Chairman of the ISO TC 267 Facilities Management. The committee represents over 40 countries working to establish standards in Facilities Management.

Jim Piggot, COO

Highly experienced at leading technology product and operations from start-up through to global multi-national. Jim’s leads Keystone’s drive to operational excellence.

"That the future of FM is inextricably linked with Technology is beyond doubt."


– Stan Mitchell, Chair of ISO TC 267 for Facility Management

"Keystone enables the convergence of isolated systems and processes into an integrated workplace management and operations framework."


– Jim Yorston, Key Facilities Management International.

" A professional and innovative service which enabled us to better support our own client."


– Edd Whiting, Contracts & Commercial Manager, Restore Scan Ltd.

“Keystone is redefining FM software from the ground up, incorporating a body of FM expertise, surfacing it to support users in their roles and optimise their working environment, and by leveraging the power of the Microsoft Azure Cloud platform.”


– Marc van Neerven, Neerventure, CTO as a service, Microsoft partner